Computer-Related Assistance

Thornton Technology Services

Copier Suppport, Printer Paper:
Order from Matthew Burmood, Administrative Office Manager in the Dean’s Office (MUS 402).

Toner Replacement:
Please send an email to Thornton Technology Services

User Accounts:

  • For Thornton user IDs or email, please contact Thornton Technology Services, or call (213) 821-5907.
  • If you need help with your USC ID, USC email, Blackboard, or any other myUSC services, please call ITS at (213) 740-5555.

Computer Repair / Replacement / Upgrade:
Please send an email to Thornton Technology Services

Replacements for broken, stolen, or demonstrated-need items only.

Please provide the following information when submitting a request so we may better assist you.

  1. Name of the person experiencing the problem
  2. Department
  3. Contact information (email, phone)
  4. Location of Incident
  5. Hardware affected (Computer, projector, etc.)
  6. Application or Function where problem is occurring
  7. Error Message (if any)
  8. Description of the problem. As appropriate, provide specific details on the problem. For example, Type of file, folder affected and/or workstation or printer ID.